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Customer Support


Context Help

If you lose your way inside our Control Panel, the very first step you should take is to push the Help button, which is visible on each page. A popup will appear. It comprises detailed info about all the operations that you can carry out on the given page. Each pop-up menu shows up on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a wide range of tutorial videos clarifying how to use our web hosting Control Panel. They're meant for those of you who would like to see how things are being done rather than just reading articles. In this way, everyone can quickly get to know our hosting Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't discover the solution you are looking for, take a peek at our extensive Frequently Asked Questions database, which comprises questions asked by actual clients and provides practical solutions. We periodically "revamp" our Frequently Asked Questions section with new Q&A's so as to encompass all the new additions and innovations related to our system.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions database either, you can contact our excellent team of client support engineers available 24x7x365 and ready to assist you with any problem. Each support ticket you submit will be answered within sixty minutes (the average trouble ticket response time is approximately twenty mins), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 156767

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

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